Maintaining Professionalism: Strategies for Effective Communication When You Don’t Understand Everything

Master how to have successful conversations in stressful situations … even when you don’t understand the English!

Do you ever find yourself in a meeting, social situation or job interview and suddenly you panic a little bit because you haven’t understood something?

Or perhaps you feel frustrated because when you ask someone to repeat themselves, you still can’t understand what they said?

If so, get ready to learn how to handle these situations proactively, level up the way you communicate in English and improve how people respond to you.

About this course

In any international context; meetings, social situations, networking events, job interviews and so on, there will likely come a point in the conversation when you don’t understand something that is being said.

It’s normal, especially when English is not your first language.

However, HOW you deal with these situations can make the difference between being successful or not.

What’s more, with the rise of home working, video calling is becoming the norm.

This can be stressful for everyone, but it can be especially stressful if you sometimes have difficulty understanding English speakers.

What you will learn

strategies and practical language that you can use when this happens
explore the reasons native speakers can be hard to understand and why you should never feel bad if this happens to you
listen to REAL English speakers talk about these issues and at the same time, test your comprehension
know exactly what to say and how to say it in order to keep communication going and always appear professional, in control and competent

Who is this course for?

Anyone who wants to improve how they communicate in English, especially professionals who work at an international level
Levels: B1, B2, C1, towards C2 (intermediate, upper-intermediate, advanced, towards proficient)
The course can be completed in 2-10 hours depending on your starting level, pace and how deeply you go into each argument

Is there a certificate?

Yes! At the end of the course you will find a short progress test. To earn your certificate you must pass the test with a score of 60% or higher.

Do I receive feedback and guidance on this course?

Yes! You’ll get feedback from our qualified teachers on your work throughout the course and also on your final assignment in the activation project. To receive feedback you must complete the tasks within 6 months from purchase. Work completed after 6 months will not receive feedback.