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final activationproject – different scenarios
Scenario 1
A colleague says: “Let’s make sure we get back on track before the meeting with head office next week“. You don’t understand what ‘back on track’ means. What do you say?
Sorry, I don’t understand the expression ‘back on track’. Can you say it in a different way? // Sorry, I don’t know the expression ‘back on track?. Can you explain it please? // I’m sorry, I don’t think I understand what you mean by ‘back on track? // ‘back on track? What does it mean in this context?
Scenario 2
You’re on a conference call with 6 other people. You are having real difficulty understanding one of the speakers. He is speaking really fast and you’re not catching the gist of what he is saying. What do you say?
I’m having trouble following. Would you mind speaking more slowly please? // Would you mind repeating that more slowly? // I’m not following, could you go over that again more slowly please?Scenario 3
You are with a group of friends. One of them asks you a question but you were slightly distracted and didn’t understand what she said. What do you say?
Sorry, I didn’t understand, Could you say that again? // I’m sorry, I didn’t catch what you’ve said
Scenario 5
You’re speaking to a supplier on the phone. He keeps saying a word over and over but you can’t make out what he is saying and you don’t understand the meaning. What so you say?
I can’t make out the word you are using. Can you spelli t please?
Scenario 6
A friend says “I don’t agree with Mark whatsoever. I think he’s acted atrociously towards Jemma. If I were her, I’d leave him in a heartbeat!” Reformulate in your own words what she said to check you understand.
So you mean that you would stop your relationship right away? // So, you’re saying you’d break up with him immediately // Do you mean you’d dump him right away?
Scenario 7
A colleague says “We need to increase sales by 37% I guess.” Check the number that he said.
I can’t make out the number you are saying. Can you repeat/say it again please?
Scenario 8
Your friend says: “I’ll pick you up first, then…actually no! I’ll pick up Jenny first, then swing by yours about 9ish, okay?” Reformulate what he said to check you’ve understood.
So, you’re saying you pick up Jenny first and then you fetch me…Hi Kerin, there is a gap between Scenario3 and Scenario 5… Scenario 4 is missing… 😉
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